Terms & Conditions

Orders

Customers are responsible for confirming recipient numbers, account details and service selections before payment.

Payments

Payments are processed through the payment provider presented at checkout. Keep your order reference and payment confirmation.

Digital services

Delivery times can vary by service, network and provider conditions. Where a provider outcome is uncertain, we may pause fulfillment for manual review to avoid duplicate delivery.

Customer information

Customers must provide accurate information and must not submit another order to replace an unresolved transaction unless support advises them to do so.

Support

For problems, contact support with the order reference where available.